Terms and Conditions
Last updated: 29 October 2026
Who operates the site and acceptance of the terms
factivo operates this website from the United Kingdom. By accessing or using the site and enrolling in any course related to live production decks, control rooms, multi-camera switching, live broadcasting techniques, real-time video operation or professional management of television and streaming productions, you agree to these terms. If you do not accept them you must leave the site immediately. These terms form a binding contract under UK law between you and factivo.
Eligibility and permitted use
You must be at least 18 years old and capable of entering into a contract to use this site or book courses. Permitted use is limited to personal or professional learning about live production and broadcasting. You may view course descriptions, submit enquiries via the contact form and complete enrolment where offered. Any other commercial exploitation of the materials or services is prohibited without prior written consent from factivo.
Prohibited conduct
You must not attempt to interfere with the site, copy course content for redistribution, share login credentials, upload malicious files or use the site for any unlawful purpose. Harassment of staff or other users, misrepresentation of identity and violation of intellectual property rights are strictly forbidden. Breaches may result in immediate suspension and legal action.
Accounts, submissions and user content
Where accounts or enrolment forms are provided you must supply accurate information. You remain responsible for all activity under your account. Any submissions such as feedback or project work sent to factivo grant us a non-exclusive licence to use them for course improvement and marketing within the limits of UK data protection law. We do not guarantee confidentiality of submissions unless separately agreed in writing.
Ownership of site content, trademarks and permitted limited use
All text, images, videos, course materials and branding on the site are owned by factivo or its licensors. You may print or download single copies for personal study only. Any other reproduction, modification or public display requires express permission. Trademarks must not be used without authorisation.
Third-party services and links
The site may reference third-party platforms for video hosting, payment processing or streaming tools. factivo does not control or endorse these services and accepts no liability for their content, availability or data practices. Users should review the terms of any third-party service before providing information.
Availability, changes, suspension and termination
factivo aims to keep the site available but does not guarantee uninterrupted access. We may suspend or terminate access for maintenance, legal reasons or breach of these terms. Course schedules and content may change without notice. Enrolled students will be notified of material alterations by email where possible.
Disclaimers that remain subject to mandatory consumer law
Course outcomes depend on individual effort and prior experience. factivo provides training to a professional standard but makes no warranty that completion guarantees employment or specific technical proficiency. All descriptions are provided in good faith. Nothing in these terms excludes liability for death, personal injury caused by negligence, fraud or any other right that cannot be excluded under the Consumer Rights Act 2015 or UK GDPR.
Proportionate limitation of liability
Subject to the above, our total liability for any claim arising from use of the site or courses shall not exceed the fees paid by you in the twelve months preceding the claim. We are not liable for indirect or consequential losses including loss of data, profits or business opportunity.
Indemnity
You agree to indemnify factivo against any claims, losses or expenses arising from your breach of these terms or misuse of course materials, except to the extent caused by our own negligence or breach of statutory duty.
Governing law, courts and consumer dispute rights
These terms are governed by the laws of England and Wales. Disputes shall be resolved in the courts of England and Wales, although consumers resident in the United Kingdom retain the right to bring proceedings in their local courts. Alternative dispute resolution services are available; contact details appear on the Contacts page.
Severability, waiver, changes, contact route and last-updated date
If any provision is found invalid the remainder continues in force. Failure to enforce any term does not constitute a waiver. factivo may update these terms; continued use after changes constitutes acceptance. The current version is dated 29 October 2026. For questions please use the contact form on the Contacts page or email del@funnyhands.tv. Postal enquiries may be sent to First Floor, Windmill House, 127-128 Windmill Street, Gravesend, Kent DA12 1BL, United Kingdom. Telephone contact is available on +44 7710 486195 during business hours.
These terms are provided in plain language to help you understand your rights and obligations when using our specialised live production training services in the United Kingdom. They incorporate requirements under the UK GDPR, Data Protection Act 2018 and Privacy and Electronic Communications Regulations to ensure transparency around data handling connected with course enrolment and site use. We process personal data only for the purposes stated at collection and you retain rights to access, rectification, erasure and objection. Cookies are used in accordance with PECR; details are available via the site-wide cookie banner. Nothing in these terms affects your statutory rights as a consumer under UK law.